Mental Health is health
Your mental health is essential to your overall well-being. To help support our members, we've compiled these resources so you can find in-network mental health providers currently accepting new patients, access virtual care, and more.
Many of these services, including a therapist or psychiatrist, are covered under most plans. Be sure to check your specific mental health coverage benefit details by signing in to MyBlue, your online member account.
If you or a family member is having an urgent mental health crisis, always call 911 or go to the nearest emergency room.
Getting started
Talking to your primary care provider (PCP) can be a good place to begin your mental health journey. They’ll evaluate whether your physical health could be affecting your mental health and offer guidance on what care options to consider. It’s important to be open and honest in your conversation with your PCP. Make a list of questions and symptoms in advance to make the most of your appointment. Annual mental health wellness exams are now covered under your health plan to help support your overall well-being.
We’ve gathered additional mental health resources if you’re looking for more support before talking to your PCP.
To find a primary care provider near you, use our Find a Doctor & Estimate Costs tool. Sign in before starting your search, to be sure your results are in your network.
If you sign up with a virtual PCP, you also get a team of experts ready to support your physical and mental health. Get virtual visits for $0* and get convenient, comprehensive care on your schedule, wherever you are. Plus, these providers are accepting new patients. Get started.
*Plan benefits may vary
Therapy is a powerful tool that can support a wide range of needs. Many people use therapy simply to have someone listen and provide guidance and support in a judgment-free setting. Therapy can also help manage a diagnosed mental illness.
Here’s a list of the most common indicators that therapy may be right for you, from the National Alliance on Mental Illness (NAMI).
- Experiencing ongoing conflict with family or friends
- Feeling isolated or alone
- Trouble focusing on work, school, daily tasks
- Using a substance to cope with issues in your life
Read more about determining if therapy is right for you.
finding a therapist
Finding a therapist who’s a good fit is important. Your PCP may be able to recommend one. Many people also ask trusted friends or family for recommendations. Learn more about finding a therapist who’s right for you.
Your plan comes with many great options for mental health support. MyBlue is the key to understanding what’s available to you. MyBlue can help you find licensed therapists near you - including psychologists, licensed mental health counselors, and marriage and family therapists. Virtual and telehealth appointments are also available with many providers.
Supporting your own mental health
Learn to Live, an independent company, can help you manage your mental health. At no additional cost, you can access their confidential, online programs and resources 24/7. They’re grounded in cognitive behavioral therapy and include:
- Self-guided programs and educational materials to help with stress, anxiety, depression, insomnia, substance use, and more
- On-demand and monthly webinars led by psychologists and other mental health experts
- Unlimited program coaching via text, call, or email
To get started with this tool, sign in to MyBlue or create an account, then click Online Mental Health Tool* under My Plan & Claims.
*Don’t see Online Mental Health Tool? Many plans include this tool but some, like our Medex®´ plans, don’t. Not sure? Call Team Blue at 1-888-389-7764.
exploring wellness offerings for mind and body
Sometimes a simple lifestyle change, like increased exercise or better diet and sleep habits, can have a real impact on how you feel, physically and mentally. That’s why most of our plans include fitness and weight-loss reimbursements, mind/body rewards, and wellness discounts up to 30%.
Acupuncture
Helpful for chronic pain and stress relief
Yoga, Pilates, tai chi,
and more
Less stress,
more balance
Nutrition counseling and personal training
Eat better and exercise with confidence
Massage therapy
For hands-on relief of muscle or joint pain
Mind/body techniques
Hypnosis, Chinese herbal therapy, and Reiki
finding substance use Disorder support
No matter what you’re going through, we have substance use disorder resources to help you and your loved ones.
From alcohol to prescription drug use, or other substance use, you don’t have to face this challenge alone.
helping a child or loved one
If you’re concerned about a loved one’s mental health, knowing where to start can be tough. Read on to learn more about signs that they may need help, and tips to guide them to the right support.
Therapy
Therapy is a great option for any age group. Talking to a professional can help manage and improve mental health — and we can help you find the right one.
We’re now covering virtual therapy visits through Brightline, an independent company, for our members in Massachusetts ages 3 to 17.* Learn more at Brightline.
*Brightline may offer services that are not covered by Blue Cross, like coaching. Please check plan benefits.
Learn to Live
This confidential, self-guided online program designed by the behavioral health specialists from Learn to Live®´´, an independent company, is suitable for ages 13+ and includes:
- Support for stress, anxiety, depression, insomnia, substance use disorder, and more
- Unlimited coaching via text, calls, or email
- The ability to set goals and track progress
Caregiver Support
Coordinating appointments. Managing finances. Taking care of household chores. If you're doing these tasks for a loved one who has health issues, you’re a caregiver. And you deserve some support yourself. Team Blue is here to help.
Still need help? Let Team Blue lend a hand.
We’re here if you need help finding a therapist or specialist, if you’re not
sure what’s covered in your benefits, when you need a hard-to-find specialist, or if you just don’t know where to start.
You’ll talk with a dedicated service representative who will assess your needs, match you with available in-network providers, and help coordinate your treatment. We may also bring in a Care Manager for specialized support, if needed.