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  1. Home
  2. Serious Illness

A SERIOUS ILLNESS DESERVES SERIOUS SUPPORT

The impact of a serious illness goes well beyond the physical. It’s overwhelming to manage the life changes. The medical details. The crucial decisions.

But you don’t need to face this challenge alone. Team Blue Palliative Care is part of the plan you have, with experts who connect you to the specialized care you need. They'll work to understand your goals and match your treatment options to what matters most to you.

To learn more, talk to your Team Blue Care Manager at 1-800-392-0098, Mon. to Thu. 8:30 AM - 8:00 PM ET and
Fri. 8:30 AM - 4:30 PM ET.

WHAT IS PALLIATIVE CARE?

It’s specialized care to help people who are living with a serious illness live well— by providing relief from the stress and symptoms they often experience.

With a goal of improving quality of life for them and their families, it can be helpful at any time during a serious illness and can be provided along with curative treatment.

THE BENEFITS ARE CLEAR

Studies show that living well with serious illness is more likely for those who choose palliative care, because it helps them:

 

Cope with side effects from treatment

 

Manage symptoms such as pain, fatigue, shortness of breath, nausea

 

Understand what to expect and feel more prepared

 

Make informed choices by learning treatment pros and cons

 

Talk more openly about their illness and what’s important

LIVING LIFE ON YOUR TERMS

Studies also find that patients who use palliative care alongside their treatments are likely to experience:

  • Better quality of life
  • Less physical discomfort
  • Better overall mood

Sharing what matters most, so those close to you can speak up on your behalf, is also important. And we can help.

Learn More

CARE THAT GOES WHERE YOU GO

Palliative services are usually delivered by a team of doctors, nurses, chaplains, and social workers. They can be delivered wherever you need or want them:

  • In your home
  • In many clinics and doctors offices
  • In most hospitals
  • In many nursing homes

YOU’RE NEVER ALONE WITH THIS TEAM ON YOUR SIDE

Connecting you with palliative care starts with Team Blue. They’ll work with your doctors to provide you with an extra layer of support along the way.

With their backgrounds as registered nurses, doctors, and behavioral health specialists, Team Blue brings a deep understanding of how to coordinate the care you need.

HELP ME MANAGE MY CARE

TAKE THE FIRST STEP, WE’LL TAKE CARE OF THE REST

Call Team Blue, and mention Serious Illness Care or Palliative Care — we’re here to listen and help.

We’ll find the right resources
We’ll help you understand all your options, like palliative care, home-based care and supports, and more.

We’ll coordinate your care
We’ll handle the seamless coordination of your services, resources, and follow-up, so you can focus on you and those who matter most to you.

To learn more, call 1-800-392-0098 Mon. to Thu. 8:30 AM - 8:00 PM ET and Fri. 8:30 AM - 4:30 PM ET.

MORE SUPPORT

I want to learn more about palliative care

The Center to Advance Palliative Care has a website to help you understand more about the benefits of palliative care.

What if my child is seriously ill?

Children in Massachusetts facing serious illnesses may be eligible for our state’s Pediatric Palliative Care Network of Services. Learn more or call 1-800-882-1435.

I’m a parent who needs support

Courageous Parents Network can provide support and resources specifically for parents whose children are confronting serious pediatric illness.

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ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación llamada 1-800-472-2689 (TTY: 711 ).

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ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans nan lang disponib pou ou gratis. Rele nimewo Sèvis Manm nan ki sou kat Idantitifkasyon w lan (Sèvis pou Malantandan Rele 1-800-472-2689 TTY: 711 ).

LƯU .: Nếu quý vị n.i Tiếng Việt, c.c dịch vụ hỗ trợ ng.n ngữ được cung cấp cho quý vị miễn ph.. Gọi cho Dịch vụ Hội vi.n theo số tr.n thẻ ID của quý vị Cuộc gọi 1-800-472-2689 (TTY: 711 ).

ВНИМАНИЕ: если Вы говорите по-русски, Вы можете воспользоваться бесплатными услугами переводчика. Позвоните в отдел обслуживания клиентов по номеру, указанному в Вашей идентификационной карте вызов  1-800-472-2689 (телетайп: 711 ).

ការជូនដំណឹង៖ ប្រសិនប. ើអ្នកនិយាយភាសា ខ្មែរ សេ  វាជំនួយភាសាឥតគិតថ្លៃ គឺអាចរកបានសម្  រាប ់អ្នក។ សូមទូរស័ព្ទទ ៅផ ្នែ កសេ  វាសមា  ជិកតាមល េខន  ៅល.  ើប ័ណ្ណ សម្  គាល ់ខ្លួ ខ្លួ នរប ស់អ្នក ហៅ  1-800-472-2689 (TTY: 711) ។

ATTENZIONE: se parlate italiano, sono disponibili per voi servizi gratuiti di assistenza linguistica. Chiamate il Servizio per i membri al numero riportato sulla vostra scheda identificativa chiamata  1-800-472-2689 (TTY: 711 ).

참고 : 한국어를 사용하는 경우 언어 지원 서비스를 무료로 사용할 수 있습니다. 신분증에있는 전화 번호 1-800-472-2689 (TTY : 711)로 회원 서비스에 연락하십시오.

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UWAGA: Osoby posługujące się językiem polskim mogą bezpłatnie skorzystać z pomocy językowej. Należy zadzwonić do Działu obsługi ubezpieczonych pod numer podany na identyfikatorze zadzwoń 1-800-472-2689 (TTY: 711 ).

ध्यान दें: य दि  आप ह िन् दी बोलते ह ैं, तो भा षा  सहाय  ता  सेवा एँ, आप के लि ए नि :शुल्क  उपलब्ध ह ैं। सदस्य  सेवा ओं को आपके आई.डी. कार  ्ड पर दि ए गए नंबर पर कॉल करें  कॉल 1-800-472-2689 ( टी .टी .वा ई.: 711).

ધ્યાન આપો:  જો તમે ગુજરા તી બોલતા  હો, તો તમને ભા ષા કીય  સહાય  તા  સેવા ઓ વિ ના  મૂલ્યે  ઉપલબ્ધ છે. તમા રા  આઈડી કાર  ્ડ પર આપેલા  નંબર પર Member Service  ને કૉલ કરો કૉલ કરો 1-800-472-2689 (TTY: 711).

PAUNAWA: Kung nagsasalita ka ng wikang Tagalog, mayroon kang magagamit na mga libreng serbisyo para sa tulong sa wika. Tawagan ang Mga Serbisyo sa Miyembro sa numerong nasa iyong ID Card tumawag 1-800-472-2689 (TTY: 711 ).

お知らせ:日本語をお話しになる方は無料の言語アシスタンスサービスをご利用いただけます。ID カードに記載の電話番号を使用してメンバーサービスまでお電話ください 呼び出す 1-800-472-2689(TTY: 711 )。

ACHTUNG: Wenn Sie Deutsche sprechen, steht Ihnen kostenlos fremdsprachliche Unterstützung zur Verfügung. Rufen Sie den Mitgliederdienst unter der Nummer auf Ihrer ID-Karte an Anrufen 1-800-472-2689 (TTY: 711 ).

ຂໍ້ຄວນໃສ່ໃຈ: ຖ້າເຈົ້າເວົ້າພາສາລາວໄດ້, ມີການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ. ໂທ ຫາ ຝ່າຍບໍລິການສະ ມາ ຊິກທີ່ໝາຍເລກໂທລະສັບຢູ່ໃນບັດຂອງທ່ານ ໂທ 1-800-472-2689 (TTY: 711).

BAA !KOHWIINDZIN DOO&G&: Din4 k’ehj7 y1n7[t’i’go saad bee y1t’i’ 47 t’11j77k’e bee n7k1’a’doowo[go 47 n1’ahoot’i’. D77 bee an7tah7g7 ninaaltsoos bine’d44’ n0omba bik1’7g7ij8’ b44sh bee hod77lnih call 1-800-472-2689 (TTY: 711).

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