Your Place for COVID-19 Answers
and Assistance

We're covering the full cost of FDA-approved COVID-19 diagnostic testing with no cost sharing*, as long as the test is ordered by a health care provider and meets CDC guidelines.

Medicare members, please refer to Medicare coverage details below.

^{*If your employer opted out of covering these benefits, this may not apply.}

We’re removing member cost share (copayments, co-insurance, and deductibles) for COVID-19-related care at both in- and out-of-network acute care facilities for our fully insured members.

To access vital information and updates sign in to MyBlue or create an account.

Note: Self-insured accounts make their own plan cost-share decisions and may have chosen not to waive cost share. If you have any questions about your plan, call Member Service at the number on your ID card.

Here’s how we’re enhancing Medicare benefits.

• Testing for COVID-19 is covered
  Medicare Part B (medical insurance) covers testing for COVID-19, with no cost share when your doctor or other health care provider orders it, if you were tested on or after Feb. 4, 2020.
• COVID-19 out-of-pocket costs are waived
  For members in our Medicare Advantage HMO Blue and PPO Blue, Managed Blue for Seniors, and Medex plans, we’ve waived the cost share related to medically necessary coronavirus testing, counseling, vaccinations, and treatment at doctor’s offices, ERs, and urgent care centers, in accordance with CDC and Massachusetts DPH guidelines.
• COVID-19 tests ordered by your physician as part of a clinical assessment are covered with no cost share.

Simply arrange for your care as usual, and your claims will be processed to reflect this coverage.

We’re removing copayments, co-insurance, or deductibles for all medically necessary COVID-19-related care.

Any medically necessary treatment for COVID-19 is covered under a member's health plan within the United States or internationally.

We’re also removing member cost share (copayments, co-insurance, and deductibles) for COVID-19-related inpatient care at both in- and out-of-network acute care facilities for our fully insured members.

Simply arrange for your care as always, and your claims will be processed to reflect these waived costs.

Note: Self-insured accounts design/customize their plans and benefits and may require inpatient cost share. If you have any questions about your plan, call Member Service at the number on your ID card.

We’ve removed administrative barriers, including most instances of prior authorizations and referrals, for medically appropriate care for COVID-19. We still require providers to notify us when a member is admitted to the hospital.

The CARES Act passed by Congress includes a provision that allows members to use financial account funds to pay for over-the-counter (OTC) medications, without a prescription, as well as menstrual care products.

Claims must be for purchases made on or after January 1, 2020.

Merchants and financial account administrators are working to allow for payment for these products at the point-of-sale.

In the meantime, members can manually submit claims to their financial account administrator for reimbursement.

Important note: Plans vary by employer, and these changes don't necessarily change the benefits available under an employer's plan. Members should review plan documents carefully or consult their employers for information about their companies’ benefits.

Our members are covered for emergency medical care while traveling internationally. If someone were to be hospitalized while traveling, costs would be covered according to the terms of your plan.

You can purchase additional health insurance designed for travelers from any number of companies. Blue Cross offers health insurance for travelers that provides extended coverage, called GeoBlue^®. You can learn more at geobluetravelinsurance.com/bcbsma, or by calling 1-855-481-6647.