Your plan in your hand
Once you sign in or create a MyBlue app account, you can see all of your benefits, all in one place. Track your claims, medications, account balances, and more from your device. And, you can easily keep track of reimbursements and savings.
Stay on top of your coverage
It’s never been easier, faster, or more convenient.
Track claims and benefits
Keep up to date on benefits and coverage.
Check deductible balances
End the guess work and know for sure every time.
Find a Doctor
Or a specialist, dentist, or facility. On your phone and on the fly.
Your medications at a glance
Their names, costs, and prescriptions at your fingertips.
Fitness & weight loss reimbursement
The online forms are here, along with other savings and offers.
See why members
are signing up
It’s easy to create
an account
MyBlue FAQs
- Download the MyBlue Member App on the Apple App or Google Play stores.
- Click "Register Now" and complete the required steps.
- Verify your account by entering the last four digits of your Social Security number
If you're a Medicare member, you can use your Medicare Beneficiary Identifier (MBI) located on your Medicare ID card to verify your account.
If you're a student, you can use your student ID number to verify your account.
You need to enter your name, email address, birth date, Blue Cross Member ID number, and either the last four digits of your Social Security number or the answers you gave to security questions.
If you're a Medicare member, you can provide the Medicare Beneficiary Identifier (MBI) located on your Medicare ID card. If you're a student, you can provide your student ID number.
Reset your password by clicking "Forgot Password?" at the bottom of the app log-in page and providing an email address and date of birth.
Reset your username by clicking "Forgot Username?" and entering your email address or phone number and date of birth.
No. Members are no longer required to enter their entire SSN.
To register, you can either enter the last four digits of your Social Security number or answer security questions.
Medicare members can enter their Medicare Beneficiary Identifier (MBI) located on their Medicare ID card and students can enter their student ID number instead of a SSN.
No. None of your personal information is stored on your phone. All information is encrypted and secured within a protected database.
No, you just need to enter the digits from your member ID.
Only subscribers and their spouses can view their own information as well as information (including the ID card) for their dependents under the age of 18.
Subscribers and spouses can also view information (including the ID card) for dependents with certain disabilities.
Dependents 18 years and older can only view their own information.
Yes. When covered under your network, our Find a Doctor & Estimate Costs tool allows you to search for doctors, dentists, and hospitals anywhere in the nation using a ZIP code.
You can download your digital ID card to your phone or email a PDF of your card to your doctors.
MyBlue is available to most members, including students. However, the app isn't available if you're in the:
- Federal Employee Program (FEP)
- Blue Benefit Administrators (BBA)
- Standalone Medicare Part D plans
The app is also not available if you have:
- Ancillary-only coverage
- Stand-alone dental, vision, or wellness coverage
Please contact Member Services at the number on your ID card (TTY: 711).
The MyBlue app is compatible with Android OS 6 and above and Apple iOS 8 and above.