We’re with you every step
of the way
We’re proud to provide comprehensive services and compassionate support for our transgender members. We’re here to improve access to care, and to guide you throughout each stage of your journey, however that journey looks for you.
We offer robust coverage, including medically necessary procedures for gender affirmation and generous fertility preservation and infertility services.
For members whose gender identity differs from assigned sex at birth, we traditionally cover:*
- Genital reconstruction
- Facial feminization or masculinization
- Breast augmentation
- Electrolysis and/or laser hair removal
- Feminizing or masculinizing speech therapy and/or voice training services
- Fertility preservation
- Puberty blockers and gender-affirming hormone therapy (at discretion of treating provider)
- Mental health services. Click here for more details.
Note: Surgical services for our youngest members are considered on a case-by-case basis. Please call 1-888-243-4420 for more information.
*Your benefits and coverage may vary. Please see your subscriber certificate for details about your plan coverage.
Compassionate, expert Support
We have Member Service associates who can review your benefits and costs, and help you find a doctor who fits your needs. Call 1-888-243-4420, and please let us know your preferred name and your pronouns.
If you need help taking the next step, our specially trained team can help coordinate with our clinical teams to guide you on your gender-affirming journey. This specialized team of clinical experts, mental health experts, and psychiatrists is available for comprehensive support.
Mental Health Services
We cover mental health services for transgender and gender-diverse members, whether or not you have a mental health diagnosis.
Examples of these services include:
- Initial evaluation