“Our mission is to ensure that our members and employer customers have access to quality, affordable health care with an unparalleled consumer experience.”
President & CEO
Associates in Action
We believe inclusion is key to innovation. In 2019, more than 30% of employees participated in one of our eight employee resource groups. ERGs focus on enhancing career, commerce, community and culture at Blue Cross, and help to ensure that our entire work force feels respected, included and empowered to contribute.
Celebrating our values
Contract operations director Laura Stout was recognized as our 16th annual Excellence in Service winner for her contributions to improving the opportunities for individuals with disabilities at Blue Cross and in our communities. The recognition event celebrates our colleagues who embody our core values of inclusion, compassion and leadership.
Culture of wellbeing
Our goal is to foster a culture that promotes healthy lifestyles and enables employees to do their best while living happy and healthy lives. Our program provides robust wellness offerings including 12 weekly exercise classes and workshops, actionable goal setting, and incentive rewards to help employees achieve their best health.
Championing future health care leaders
Our employees are passionate about supporting the next generation of talent. In 2019, colleagues served as mentors and judges at TechTogether Boston, a hackathon exclusively for women and non-binary people. We were honored to have a team of college students that created an app for mental health awareness and support join us as summer interns.
American Association of People with Disabilities
Best Place to Work for Disability Inclusion
American Business Awards
Bronze Stevie Award for our MyBlue App
Blue Cross Blue Shield Association
Brand Innovation Award for our ongoing work to combat the opioid crisis
Boston Business Journal
Top 10 Charitable Contributor in Massachusetts
Boys & Girls Clubs of Boston
Corporate Volunteer of the Year
Digital Health Awards
Gold Award for mobile version of MyBlue
Digital Health Awards
Silver Award for MyBlue Member App
America’s Best Employers for Diversity
Urban League of Eastern Massachusetts
Top Diversity Companies
Worcester Business Journal
Best Health Insurance Provider
Working Mother Magazine
100 Best Companies
Worksite Wellness Council of Massachusetts
Gold WorkWell Massachusetts Award
YMCA Cape Cod
Healthy Living Honoree
2019 Audited Financial Reports include Audited Statutory-Basis Financial Statements for Blue Cross and Blue Shield of Massachusetts, Inc. for the years ended December 31, 2019 and 2018 with Report of Independent Registered Public Accounting Firm.
The reports also include the Audited Statutory-Basis Financial Statements for Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc. for the years ended December 31, 2019 and 2018 with Report of Independent Registered Public Accounting Firm.
Standing (left to right): Bruce Nash, Sue Sgroi, Andrew Dreyfus, Stephanie Lovell, Rich Lynch
Seated (left to right): Pat Gilligan, Sukanya Soderland, Andreana Santangelo, Jay McQuaide
Standing (left to right): Robert Meenan, M.D., Lauren A. Smith, M.D., MPH, Donald K. Stern, Esquire, Timothy M. Sweeney, Benaree P. Wiley, Andrew Dreyfus, Marcy L. Reed, Quincy L. Miller, George R. Alcott, III, Francis X. Callahan, Jr., Manuel A. Lopes
Seated (left to right): Martin T. Meehan, Phyllis R. Yale, Dorothy E. Puhy, Corey E. Thomas