Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We serve 3 million members.
Our mission is to show up for everyone like they’re the only one, guiding them to the exceptional health care they deserve — affordably, equitably and seamlessly. In keeping with that commitment, our company is consistently rated among the nation’s best health plans for member satisfaction and quality.
| Company | Blue Cross and Blue Shield of Massachusetts, Inc. |
| Headquarters | 101 Huntington Avenue, Suite 1300 Boston, MA 02199-7611 |
| Type of Business | Health Insurance Company An Independent Licensee of the Blue Cross and Blue Shield Association |
| Founded | 1937 |
| Main Number | 617-246-5000 1-800-262-BLUE TTY: 711 8:00 a.m. to 5:00 p.m. ET |
| Member Service | 1-888-420-4501 |
| Chair, Board of Directors | Corey Thomas |
| President and Chief Executive Officer | Sarah Iselin |
| Chief Operating Officer | Rich Lynch |
| Chief Financial Officer | Ruby Kam |
| Number of Employees | 4,000 |
| See our Corporate Fact Sheet |  |
Note: Information accurate as of January 2025