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Get to Know Us

We’re a community-focused, not-for-profit health plan that puts our members at the center of everything we do.

Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We serve 3 million members.

Our mission is to show up for everyone like they’re the only one, guiding them to the exceptional health care they deserve — affordably, equitably and seamlessly. In keeping with that commitment, our company is consistently rated among the nation’s best health plans for member satisfaction and quality.

CompanyBlue Cross and Blue Shield of Massachusetts, Inc.
Headquarters101 Huntington Avenue, Suite 1300
Boston, MA 02199-7611
Type of BusinessHealth Insurance Company
An Independent Licensee of the
Blue Cross and Blue Shield Association
Founded1937
Main Number617-246-5000
1-800-262-BLUE
TTY: 711
8:00 a.m. to 5:00 p.m. ET
Member Service1-888-420-4501
Chair, Board of DirectorsCorey Thomas
President and Chief Executive OfficerSarah Iselin
Chief Operating OfficerRich Lynch
Chief Financial OfficerRuby Kam
Number of Employees4,000
See our Corporate Fact Sheet2022 Fact Sheet

Note: Information accurate as of January 2025

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Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ® Registered Marks of the Blue Cross and Blue Shield Association.
®´ and ®´´ Registered Marks, TM Trademarks, and SM Service Marks are the property of their respective owners. ©   Blue Cross and Blue Shield of Massachusetts, Inc., or Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

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