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How healthcare providers can review and comment on an individual  medical policy

The Medical Policy Administration mailbox is only for comments and recommendations of participating ordering providers on medical policies. The Medical Policy Administration mailbox cannot address questions regarding benefits, claims, billing, payment, reimbursement, appeals, individual case exception review, advance determination, prior authorization, or reconsideration review.

Members who have questions about their benefits or coverage can call Member Service at the number on their ID card or view our Contact Us page. Please do not send emails to this email box. 

Step 1	Go to the BCBSMA medical policy library and search for the policy of interest.
Step 2	Email comments on the policy to our E-Blue Review team at [email protected]

Please note: This is not a private e-mail box. Do not send any identifying patient information in your e-mail. No PHI.

Medical Policy Site Disclaimer

Each document on this site is provided for informational purposes only and is not an authorization, explanation of benefits, or contract. Receipt of benefits is subject to satisfaction of all terms and conditions of the coverage. Medical technology is constantly changing, and we reserve the right to review and update our policies periodically.