We’ve made it easier for our members to connect with
primary care, get help for chronic conditions
such as diabetes and kidney disease, and manage
Virtual access to clinicians
We now offer access to virtual primary care teams that provide members with convenient, personalized online care, including mental health guidance and coaching for chronic conditions. Members who choose virtual primary care also have full access to our national Blue Cross Blue Shield provider network, which includes 75,000 Massachusetts clinicians who care for our members in traditional office practices or via telehealth.
If you've been looking for primary care that's convenient, thorough, engaging and modern, you now have a whole new choice. Your very own virtual care team. This is your team of experts, including a primary care physician, all committed to providing the personalized care you need. But who show up when you choose, wherever you are, on any of your devices. Short on time or need to wait your virtual care team is available when you are. Ready to give you live real time exams that are as thorough as you would expect. From routine checkups to mental health and chronic conditions support. You'll get one team to manage your care connecting you to everything you need. From doctors and nurses to lab results to arranging prescriptions. And even helping to set up in-person follow ups within network specialists. You'll also get your very own in-home devices to measure and monitor your health. Appointments are simple. Just hop online and grab a slot and you can talk, text or chat with your team whenever you want, however you like. Imagine trips to the doctor's office without the trip. Imagine primary care that's a prime experience. One that many patients call easy and quick and on the tech frontier with a proactive approach that's huge. Imagine trading the waiting room for your living room. Your dedicated virtual care team is just one click away, so get started by choosing your virtual care provider. Today.
Lower costs, better outcomes
for our members’ most-used benefit
Our new partnership with CVS Caremark is designed to simplify the pharmacy experience, improve health outcomes, and lower costs for members and employers.
Rewarding healthy choices
Our BlueFit health plan gives members choices and incentives to lower annual costs, increase Health Savings Account balances over time, and invest in their own health.
“The BlueFit plan offers a lot of flexibility, and I like that you can earn money right off the bat.” - Blue Cross member Viktoriya Skuz
Enhanced medicare benefits with local support
As the health plan that insures the most Medicare beneficiaries in Massachusetts, we provide extra options in the areas that matter most to older adults, coupled with unparalleled local service. Our team of Blue Cross nurses, social workers, dietitians and mental health clinicians support members and their families facing conditions such as:
Starting in 2023, all Medicare Advantage members have no-cost access to Learn to Live, which provides online, self-directed, coach-supported programs focused on helping people overcome mild to moderate anxiety, depression and insomnia. And our Diabetes Navigator Program provides tailored support and resources to Medicare Advantage members with diabetes or prediabetes.